Terms of use
About these terms
Quotemate is provided by Australian Apps Pty Ltd (“we” or “us”). Your use of the Quotemate app is governed by Apple's Licensed Application End User License Agreement (the “Standard EULA”), together with the Quotemate terms on this page. If the two conflict, the Standard EULA applies. Nothing in either takes away your rights under the Australian Consumer Law.
Quotemate Pro subscription
- Plans. Quotemate Pro is an auto-renewing subscription with two plans, Pro Monthly and Pro Annual. The App Store shows each plan's price in your currency before you confirm. Australian prices include GST.
- Free trial. New subscribers get a free trial on either plan, and the App Store shows how long it lasts before you confirm. Apple decides who is eligible, generally one trial per Apple Account. Unless you cancel at least 24 hours before the trial ends, payment is then charged to your Apple Account.
- Payment. Payment is charged to your Apple Account when you confirm the purchase or, with a trial, when the trial ends.
- Automatic renewal. Subscriptions renew automatically for the same period unless cancelled at least 24 hours before the end of the current period. Renewal is charged within the 24 hours before the period ends.
- Cancelling. Manage or cancel any time in your Apple Account's subscription settings, or in the app at Settings › Quotemate Pro › Manage subscription. Cancelling stops the next renewal, and Pro keeps working until the current period ends. If you cancel during the trial, Apple may end it straight away.
- Refunds. Apple handles all billing and refunds under its own policies. You can ask Apple for a refund at reportaproblem.apple.com. We can't issue refunds ourselves. This doesn't affect your rights under the Australian Consumer Law.
- Price changes. If the price changes, Apple tells you in advance and, where its rules require, asks you to agree before you're charged the new price.
- Without a subscription. Everything you've made stays yours to open, edit, send and record payments against. Converting an accepted quote, variations, deposit and final invoices, credit notes, reminders and restoring a backup never need a subscription. You need an active subscription to create new quotes, invoices, customers and price list items, and for the Bold and Minimal templates, your accent colour, backup files, export and iCloud sync.
Not tax, legal or accounting advice
Quotemate is a document tool. It gives you the fields the ATO lists for a tax invoice, but it does not check your tax position and it is not tax, legal or accounting advice. Quotemate is not connected to the ATO and is not endorsed by it. You are responsible for whether your documents and your GST are right. Check anything you're unsure about with your accountant or registered tax agent.
Your documents and your responsibilities
You are responsible for:
- what your quotes, invoices and other documents say, and for checking them before you send them;
- the details you enter, including your ABN, your GST registration setting, prices and bank details;
- your GST, tax and other obligations as a business, and the terms you put on your documents;
- keeping your business records for as long as you need to, and keeping your own backups.
Quotemate checks some things for you, such as the details a tax invoice needs before you issue it. Those checks are there to help; they don't confirm that a document is right for your situation.
Your data
Your data stays on your devices and, if you turn on iCloud sync, in your own iCloud. Our privacy policy explains this. Because we never hold a copy of your data, we can't recover it for you if it's lost, so please keep backups.
Our liability
Quotemate comes with guarantees that cannot be excluded under the Australian Consumer Law. Nothing in these terms or in the Standard EULA excludes, restricts or changes those guarantees, or any other right or remedy you have under the Australian Consumer Law or any other law that can't be excluded.
Subject to that, and to the extent the law allows:
- we don't promise that Quotemate will always work without errors or always be available;
- we aren't liable for indirect or consequential loss, lost profits, lost data, or any tax, penalty, interest or shortfall arising from documents you create or send with Quotemate;
- where the law lets us limit our liability for failing to meet a consumer guarantee, our liability is limited to supplying the services again or paying the cost of having them supplied again.
Changes to these terms
We may update these terms. If we do, we'll change the effective date at the top of this page. Using Quotemate after an update means you accept the updated terms. Changes to your subscription price are handled by Apple, as described above.